Home / Conditions / Ear & hearing
Ear & hearing
Tinnitus
Tinnitus is the perception of noise generated somewhere within the auditory system, that can take many forms. It is very common, affecting up to 1 in 5 people, and can rarely become a severe and disabling problem.
Clinical content by the surgeons of Sydney ENT Clinic · Updated October 2026
The most important fact to realise is that there are many things that we can do to gain control over tinnitus.
A full medical assessment often involving blood tests, a formal hearing test and scans is an important component of treatment, to exclude the more serious causes of tinnitus.
It is also important to realise that the auditory (hearing) pathways are hard wired to the limbic system (emotion centre) of the brain as well as to areas responsible for the jaw, neck and other areas of the head and neck.
Rarely, primary ear disease, and even more rarely intra-cranial disease, can be responsible. Once these have been excluded a stepwise approach to management is employed.
Self-help: what you can start today
Once serious causes have been excluded, most of what helps tinnitus is in your own hands. These are the measures Dr Sean Flanagan recommends to his patients:
- Sound enrichment. Never sit in silence. A fan at night, a radio tuned off-station, waves or rain sounds, or a white-noise app (White Noise, Sleep Pillow) — the aim is a pleasant sound that sits alongside the tinnitus rather than drowning it out. Sleep earbuds (for example Soundcore Sleep) help if a partner objects to the noise.
- Hearing aids if you have any more than mild hearing loss — one of the two treatments with the strongest evidence, and often the most under-used.
- Sleep, rest and stress. Tinnitus is loudest when you are tired, stressed or unwell. Protecting sleep and managing stress lowers the volume more reliably than any tablet.
- Neck and jaw. The tinnitus pathways pass through the centres that control the neck and jaw muscles, so tension, grinding and temporomandibular joint problems make it worse. Physiotherapy, massage or acupuncture for the neck and jaw, and treating dental problems, can all help.
- Ear health. Avoid loud noise, keep wax under control and treat ear infections promptly.
- A structured programme. Tune Out (an Australian online programme for managing tinnitus) and the MindEar app guide you through sound therapy and cognitive techniques at home.
- Support and information. The Australian Tinnitus Association.
If you are in crisis, call Lifeline on 13 11 14, or 000.
Tinnitus retraining therapy — clinical psychologists
Tinnitus retraining therapy is a form of cognitive behavioural therapy that teaches the brain to stop registering the tinnitus. With hearing aids, it is the treatment with the best evidence, and it is delivered by clinical psychologists and audiologists with a special interest in tinnitus — not by the surgeon. These Sydney psychologists see patients with tinnitus and dizziness:
- Maria Harasymczuk — Red Gate Psychology, 6/2 Beattie Street, Balmain · 0412 522 504
- Paula Sieradzki — psychologyandhealth.com.au · 0411 196 956
- Dr Sally Rosengren, psychologist and neuroscientist — Balance Clinic and Lab, Suite 304, RPA Medical Centre, 100 Carillon Avenue, Newtown · 02 8004 5350
- Dr Sarah Edelman · 02 9698 7758
- Kathi Pauncz — pauncz.com.au, 343 Sailors Bay Road, Northbridge · 0411 111 961
- Ebert Psychological Services — ebertpsychologicalservices.com, 240/813 Pacific Highway, Chatswood · 0476 398 883
- MindBox Psychology — mindboxpsychology.com.au, Suite 306, 480 Pacific Highway, St Leonards · 02 9438 2511
A GP Mental Health Treatment Plan provides Medicare rebates for psychology sessions.
Information sheets
Dr Sean Flanagan’s guide to tinnitus — what causes it, what the assessment involves, and the ear and non-ear treatments that help — and his list of clinical psychologists for tinnitus and dizziness.
Tested at Kogarah on the day
Hearing tests with Precision Hearing are available in Suite 5 at the time of your appointment, and CT or MRI of the ear can be arranged at Lumus or Castlereagh Imaging within a few hundred metres of the clinic.
Frequently asked questions
Is there a cure for tinnitus?
Not in the sense of a treatment that switches it off. Tinnitus is the brain’s response to some damage, however small, somewhere in the hearing pathway — the ear and brain set up alternative pathways that reach the hearing centre, so you hear a sound. Short-lived tinnitus after a loud concert or a night in a nightclub is familiar to most people and settles as the ear recovers, but it is a marker of exactly that irritation. When the tinnitus is persistent, the brain has not compensated, and the goal of management is to exclude a serious underlying cause and then reduce how intrusive the tinnitus is, so the brain stops registering it. Most people reach that point.
When is tinnitus a sign of something serious?
Rarely — but the serious causes are the reason every case is assessed. Any primary ear disease that causes hearing loss can cause tinnitus: a perforation, otosclerosis, cholesteatoma, Ménière’s disease and others. Most of the time no such ear pathology is found. What concerns an ENT surgeon is asymmetry — tinnitus in one ear only, hearing that is worse on one side, or an abnormal ear examination — because one-sided symptoms can be the first sign of a vestibular schwannoma (acoustic neuroma), a benign tumour of the hearing nerve. That is excluded with a hearing test and, where there is asymmetry, an MRI. Tinnitus that is in both ears and came on gradually with a symmetrical mild hearing loss is not a sign of anything serious. Tinnitus that starts suddenly should be checked within days to make sure there has not been a sudden hearing loss.
Should I have a hearing test if I have tinnitus?
Yes — it is essential, even if you are not aware of any hearing loss, and whether the tinnitus is in one ear or both. The hearing test shows whether there is a hearing loss driving the tinnitus (and therefore whether a hearing aid will help), and whether the hearing is asymmetric, which decides whether an MRI is needed. A medical assessment — ear examination, blood pressure, blood tests including thyroid function, and attention to neck and jaw problems — completes the initial work-up.
What treatments actually help tinnitus?
This answer is about the common form of tinnitus: persistent, in both ears, with a symmetrical mild hearing loss and no specific ear disease — not tinnitus that is secondary to a defined problem such as a perforation or a nerve tumour, which is treated by treating the cause. For the common form, the first and most important step is a proper medical assessment that excludes those causes, because reassurance itself reduces the tinnitus. After that there are two treatments with strong evidence: hearing aids when there is any significant hearing loss, and tinnitus retraining therapy, a form of cognitive behavioural therapy run by clinical psychologists and audiologists with a special interest in tinnitus. Around these sit the ear-side measures — sound enrichment with white noise, a fan or music so the brain is never in silence — and the non-ear measures: the tinnitus pathways run through the brain’s stress and muscle-control centres, so sleep, stress, mood, and tension in the neck and jaw all turn the volume up or down. Physiotherapy or acupuncture for the neck and jaw, treating temporomandibular joint problems, and correcting anything found on blood tests (such as thyroid function) all help. Bimodal neuromodulation (the Lenire device) has emerging evidence in selected cases. The surgeon’s role is assessment, exclusion of serious causes and improving hearing where possible; the treatment is delivered by the audiologist and the psychologist. See the self-help measures and the list of clinical psychologists above.
Why is my tinnitus only in one ear?
One-sided tinnitus needs proper assessment, because it points to something specific in that ear or its nerve: wax, fluid, a perforation, otosclerosis, cholesteatoma, Ménière’s disease, a sudden hearing loss — or, uncommonly, a vestibular schwannoma. A hearing test and ear examination come first, and an MRI of the inner ear and hearing nerve is arranged when the hearing or the tinnitus is asymmetric. Most people with one-sided tinnitus turn out not to have a serious cause, but it is the group in which one must be excluded.
Who treats this at Kogarah
Complex otology, cochlear implantation and lateral skull base: Dr Sean Flanagan, Darlinghurst.
For GPs
Send the referral directly to the specialist’s rooms. If the right surgeon isn’t obvious, send it to any of us and we will place it.
Referral information